PACKAVELLE Buyer FAQ · Updated September 14, 2026
Custom Packaging Questions, Answered Clearly
Practical answers for buyers comparing custom boxes, bags, samples, materials and delivery planning.
What is PACKAVELLE’s starting minimum order quantity?
The starting MOQ is 200 pieces. Confirm the applicable quantity for each size, artwork, material and finish in the written quotation.
How do I compare custom packaging quotes from different suppliers?
Give every supplier the same internal dimensions, contents, filled weight, quantity, material direction, print, insert, packing and destination. Compare tooling, samples, freight and duties as well as the unit price.
What information should I send for an accurate custom box quote?
Send product dimensions and weight, required internal box size if known, quantity per design, artwork, material and finish preferences, insert needs, destination and required arrival window.
Can PACKAVELLE customize dimensions, patterns and logos?
Yes. Structure, dimensions, colors, pattern and logo placement can be developed around the brief, subject to material, printing and structural review.
How long do samples take?
Samples typically take 2–3 days after the structure, dimensions and artwork are confirmed. Complex structures or special materials require an individual schedule.
How long does production take?
Production typically takes 7–15 days after sample and artwork approval, depending on complexity. Shipping time is quoted separately.
How can a small business reduce custom packaging risk at a low quantity?
Start with product fit and one clear brand element. Compare a simple custom structure with a stock-size or changeable sleeve approach, and calculate the landed cost rather than committing only because the unit price falls at a higher quantity.
How should a custom mailer box be tested?
Test a representative filled package for movement, closure, drops, compression and the risks of its actual route. Inspect both the outer box and the contents before approving production.
Is every paper package recyclable?
No universal claim should be assumed. Coatings, windows, magnets, ribbons, inserts and local collection systems affect disposal. Review the complete construction and destination-market guidance.
Do your SGS reports certify every finished product?
No. Published reports apply to the identified white paperboard samples and test scopes. Ask which documents apply to the materials and intended use selected for your order.
Are all website product images manufactured samples?
Images labeled design concepts are development directions. Their final structure, materials, dimensions, colors and performance require an approved sample.
Can customers visit the factory?
Yes. Customers may arrange a confirmed appointment in Longgang, Wenzhou, Zhejiang, China. Contact PACKAVELLE before travel for the exact meeting location and schedule.
How do I send a quote request?
Complete the quotation form to prepare a WhatsApp message, review it, and press Send in WhatsApp. You can also email [email protected].
What affects the landed cost of custom packaging?
Size, material, printing, finishes, inserts, tooling, order quantity, assembly, export packing, freight, duties and local handling can all affect the usable delivered cost.
Continue with a detailed guide
Compare supplier quotations · Review material claims · Plan a filled mailer test